Adding & Withdrawing Funds

If you want to add more funds to your InvestSMART PMA, there are several options.

1. I want to add more funds to my existing PMA without changing anything.

• To add funds to your existing portfolio(s), you can use the BPAY details first emailed to you. 
• We will invest the funds according to your current portfolio(s) allocation. 
  • You don't need to alert us if you're only adding to an existing portfolio(s). 
  • If you don't have the BPAY details, see below.

2. I want to add funds to a specific portfolio or add a new portfolio.

• Log on and go to My Account > Add funds. Here you can:
  • Distribute additional investment across your existing model
    • Use this option when you don't want to change anything but need your Bpay details.
  • Distribute additional investment to one or more specific models
    • Use this option to add funds to a particular portfolio or to add a new portfolio.
  • Custom - Distribute additional investment and adjust current model weights
    • Use this option to add, remove, or precisely fund a range of portfolio choices.

For more help, see How can I add funds to a specific portfolio?
Please note that you can only hold one diversified portfolio per account but can hold multiple single asset class portfolios

3. I want to set up an ongoing contribution.

• You can create a Regular Contribution Plan here.
• A minimum of $100 is automatically drawn from your nominated bank account via direct debit in the middle of each calendar month. 

If you'd like more information about Regular Contribution Plans, see I want to turn on/off a regular contribution plan.

Bpay tips:

• Our Bpay biller code for InvestSMART PMAs is 291807
• Your Bpay reference number is unique to your PMA.
• Your Bpay details won't change, so you can always use them to top up your PMA.
• Bpay payments are made via your banking platform. You should consult your bank if you're unsure how to make a Bpay payment.

How long will it take for the funds to arrive?

See Understanding the funding process and timeframe

What is a Specific Contribution?

A specific contribution is when you want to add funds to either a new portfolio or an individual portfolio inside your account.

How do I do this?

You can add funds to a new portfolio alongside your existing portfolio(s) or choose to add funds to a specific portfolio online.

Please note that you can only hold one diversified portfolio per account but can hold multiple single asset class portfolios. 

If you wish to hold multiple diversified portfolios then you will be required to open multiple accounts. 

Log on and go to Portfolio Actions > Add funds.

• Select 'Add Funds'
• Enter Contribution Amount by Dollar Figure ($)
• Provide New Allocation Breakdown by Percentage (%) and then select Next
• Select Verify to receive a Code via Email or SMS
• Enter Code to Complete Verification

You'll be shown and emailed your Bpay details so you can make the funding payment.

If you change your mind and haven't sent funds, you can cancel the request. This will allow you to start a new request.

Examples of each contribution type

Adding a new Model Portfolio(s) to your PMA

You have $10,000 in the Balanced Portfolio already and want to add a new $10,000 investment into the Internatinonal Equities Portfolio.

Contributing to a specific Model Portfolio(s) within your existing PMA

You have invested $10,000 in the Balanced Portfolio and $10,000 in the International Equities Portfolio but only want to add $5,000 to the Balanced Portfolio.

You can request a partial withdrawal from your Professionally Managed Account (PMA) at any time by completing a Withdrawal Request online.

Please keep in mind that you must maintain the minimum investment amount in each Model Portfolio(s) held within your account. 

You can access the online feature by taking the following steps:

1. Navigate to Portfolio Actions 

2. Select Withdrawal Request

3. Enter Amount ($)

4. Submit and Verify Request (Email or SMS)

Withdrawals will take 4-5 business days before the funds clear in your nominated bank account. If you have changed bank accounts but failed to update us, you will need to update your details to allow us to return your funds to you.

Please click the link below to access information on steps to take in order to begin this process. 

Withdrawals typically take 4-5 business days from the day you verified the withdrawal request.

Because of the delay with data reflected in the My Account section, you may see your cash component in your PMA larger than usual.

This increased cash holding is temporary and shows that the cash has been 'freed up' and will shortly be sent to your nominated bank account.

Why does it take 4-5 business days and not immediately?

We're proud to offer low and capped management fees for our InvestSMART investment products. At the heart of everything we do, our purpose is to make investing rewarding, accessible and affordable.

To keep fees low and capped, we take a process-driven approach. For instance, our trading team can keep costs down by trading once a day during a specific period. This means that withdrawal requests that are verified and submitted are actioned the following business day.

Settlement periods

As with any ASX listed share or ETF, there is a two business days settlement period. The ASX explains this here. This settlement period means your funds won't be available until two days after the transaction takes place.

Your investments are held in a CHESS sponsored brokerage account. This adds an extra layer of protection and can offer more tax advantages as you can transfer holdings to your share trading account and not be forced to sell them. However, this means that getting funds from your brokerage bank account to the InvestSMART bank account adds an extra step. We are in the process of investigating CMA accounts to improve this.

What can I do to help?

Please be aware of the four to five day withdrawal period and factor in potential public holidays that may extend the process. 

When you BPAY your funds before 6 pm on a business day, they will typically arrive in our PMA Trust Account the following business day.

We will email you that we have received your partial or total funds, depending on the amount you have sent.

Once we have received the total funds for investment, we will then send your funds to the share brokerage account opened in your name. This transfer typically takes overnight as well.

When your funds arrive at the share broker the next business day, we will begin to purchase holdings in line with your chosen portfolio.

Once the shares/ETFs have settled (T+2), we will enable the online platform for you to view and administer your holdings. We will send you a welcome email explaining how to access the online platform.

This process takes about 4-5 business days from when we receive your total funds.

Why does it take 4-5 business days and not immediately?

We're proud to offer low and capped management fees for our InvestSMART investment products. At the heart of everything we do, our purpose is to make investing rewarding, accessible and affordable.

To keep fees low and capped, we take a process-driven approach. For instance, our trading team can keep costs down by trading once a day during a specific period. This means that funds received are actioned the following business day.

Settlement periods

As with any ASX listed share or ETF, there is a two business days settlement period. The ASX explains this here. This settlement period means your holdings won't settle until two days after the transaction takes place.

Your investments are held in a CHESS sponsored brokerage account. This adds an extra layer of protection and can offer more tax advantages as you can transfer holdings to your share trading account and not be forced to sell them. However, this means that getting funds from your bank account to the brokerage bank account adds an extra step. We are in the process of investigating CMA accounts to improve this.